Shipping policy

At ElitePulseMAX, we know you’re excited to receive your order, so we work hard to process and ship every purchase as quickly as possible.

Order Processing

Orders are typically processed within 1–3 business days after your purchase is confirmed.

Please note that orders are not processed or shipped on weekends or public holidays.

During busy periods, processing times may be slightly longer, but we’ll always do our best to get your order on its way as soon as possible.

Shipping Times

Estimated delivery times vary depending on your location:

* United Kingdom: 5–10 business days
* Europe: 6–12 business days
* United States: 6–12 business days
* Canada: 7–14 business days
* Australia & New Zealand: 7–14 business days
* Rest of the World: 7–20 business days

Please remember that these are estimated delivery times and are not guaranteed.

Order Tracking

Once your order has been shipped, you’ll receive a confirmation email with tracking information (where available) so you can follow your package every step of the way.

Shipping Delays

While we do everything we can to ensure timely delivery, occasional delays may occur due to circumstances beyond our control, including:

* Customs inspections
* Severe weather
* Carrier delays
* Peak holiday periods
* Incorrect shipping information provided at checkout

We appreciate your patience if this happens.

Incorrect Shipping Address

Please double-check your shipping address before placing your order.

If an incorrect address is provided and your order has already been dispatched, we may be unable to change it. ElitePulseMAX cannot be held responsible for orders delivered to an incorrect address supplied by the customer.

Lost or Damaged Packages

If your order arrives damaged or appears to be lost in transit, please contact us as soon as possible. We’ll work with the shipping carrier to investigate the issue and help find the best possible solution.

Questions?

If you have any questions about your order or shipping, we’re always happy to help.

Email: elitepulsemax@gmail.com

Thank you for choosing ElitePulseMAX. We truly appreciate your support and look forward to getting your order to you as quickly as possible.